Privacy Policy

Privacy Policy — Shirtology

At Shirtology, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, place an order, or use our services. By shopping with Shirtology, you agree to the practices described in this policy.

1. Who We Are

Shirtology
Mirpur Office: 1st floor, Right side, Momota 38/kha, Road 2, Sec 06, Boundary Road, Mirpur 10 Folpotti, near Mirpur 10 SA Paribahan & Sundarban Parcel
Email: shirtologybd@gmail.com
Payment methods: Cash on Delivery, Bkash/Nagad, Bank transfer

2. Information We Collect

We collect the following personal information when you place an order or interact with our website:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Order history and purchase details
  • Device information & Cookies

3. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders
  • To contact you regarding order updates
  • To provide customer support
  • To improve user experience and website performance
  • To send promotional messages (only if you provide consent)

4. Cookies & Tracking Tools

Shirtology uses cookies and tracking technologies to enhance your browsing and shopping experience. These tools help us analyze website performance, understand customer behavior, and improve service quality.

  • Facebook Pixel — used for ad performance, remarketing & audience insights.
  • Google Analytics — used to analyze website traffic and visitor behavior.
  • Marketing Tools — used to display personalized offers and advertisements.

5. Sharing of Information

We respect your privacy and do not sell or share your personal data with third parties except:

  • Courier companies (for delivery purposes)
  • Payment gateways (Bkash/Nagad/Bank transactions)
  • Marketing platforms (Facebook & Google, but anonymized where possible)

6. Data Protection & Security

We use secure technologies and best practices to safeguard your personal information. Your payment details are never stored on our servers, and all sensitive data is protected using encrypted systems.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your information (if allowed by law)
  • Opt-out of marketing communications anytime

8. Return & Exchange Policy

If you’re looking to return or exchange your order for any reason, we’re here to help! We offer returns or exchanges within 7 days of purchase.

  • Items must have tags and original packaging
  • No visible signs of wear or use
  • Exchange charge: Inside Dhaka 100 BDT, Outside Dhaka 150 BDT
  • Customers must pack the return item securely (poly, board, accessories)

Refunds (if applicable) will be issued to the original payment method.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: shirtologybd@gmail.com

Thank you for choosing Shirtology!